SUPPORT CENTER

Air

Please check our demo video here

1. Turn on your Air camera and wait for the green LED light to appear
2. Connect the Air camera to the internet using the supplied Ethernet cord, then wait for the blue LED light to appear, indicating that the camera has made an internet connection
3. Connect to your Air camera via Wi-Fi
4. Enter the Control App and connect to the camera
5. Find the event you would like to upload in the recorded events list
6. Press the “Edit Event Details” button and fill in the event information, then save it
7. Press the “Upload Now” button and let the camera upload your event

Action

Please check our demo video here

1. You will need to use the Pixellot Uploader desktop app with your PC or MAC. Go to the Uploading section of Get Started for more information on how to download and install the Pixellot Uploader desktop app.
2. The installation file will be located in the downloads folder, per your browser configuration. If the file size is zero, something went wrong with the download, so download it again. After installation, the Pixellot You Uploader icon will be located on the desktop or in the applications menu/folder.
3. Open the Pixellot Uploader desktop application and log in with your You profile credentials and select the SJCam option.
4. Connect your SJ camera to the PC/laptop using the supplied USB cord.
5. Follow the Pixellot Uploader instructions for the uploading process.
6. It is important not to disconnect the camera, disconnect the PC/laptop from the internet, or power off the PC/laptop while the upload is in progress.

GoPro

1. You will need to use the Pixellot Uploader desktop app with your PC or Mac. Go to the Uploading section of Get Started for more information on how to download and install the Pixellot Uploader desktop app.
2. The installation file will be located in the downloads folder, per your browser configuration. If the file size is zero, something went wrong with the download, so download it again. After installation, the Pixellot You Uploader icon will be located on the desktop or in the applications menu/folder.
3. Open the Pixellot Uploader desktop application, then log in with your You profile credentials and select the GoPro option.
4. Follow the Pixellot Uploader instructions for the uploading process.
5. It is important not to take out the SD card, disconnect the PC/laptop from the internet, or power off the PC/laptop while the upload is in progress.

For more information, see our GoPro Getting Started Guide.

Once a game has been uploaded, it will go to our Cloud where our technology will take over. We’ll track the ball by panning and zooming in/out at the appropriate times.
When the game is ready, you will receive an email and app notification about it.

Before Uploading The Game

Air
Press the Edit Event Details button to change the event information before uploading the event.

Action/GoPro
Edit event information at the Edit Details menu in the Pixellot Uploader desktop app.

After Uploading The Game

1. Log in to the You App on your smartphone

2. Find the event you need

3. Press the three-dot menu at the top right corner of the event window

4. Choose the Edit Event option

5. Change the event details and press the Save button

The panoramic view is only available with the Air camera within the My Videos section of the You profile. This view allows you to move around and zoom in/out around the entire screen, letting you view other portions of the footage that the tracking is not focused on.

Panoramic view is the panoramic non-tracking version of the event,allowingcustomers to navigate the game using the navigation and zooming tool.

You can change the game’s details via the You App once it is ready.

1. Log in to the You App on your smartphone

2. Find the event you need

3. Press the three-dot menu at the top right corner of the event window

4. Choose the Edit Event option

5. Change the event details and press the Save button

Control App Air

1. Log in to the Control App
2. Press the three-dot menu of the selected video in the recordings list
3. Choose the Delete option from the menu

Action App

1. Launch the Control App
2. Go to the Album menu on the Action App
3. Find the event you need and choose the Delete option from the menu

You App

1. Log in to the You App

2. Find the event you need via the search option or swiping left-right

3. Press the three-dot menu at the top-right corner of the video

4. Choose the Delete option

Please visit our Action Camera Getting Started Guide

1. Search Pixellot Action App in your app store, or use these quick links.
2. Make sure the Wi-Fi is enabled for your SJ camera.
3. Launch the Action app and follow the instructions to connect to your SJ camera via Wi-Fi.
4. Set up the camera on the venue and adjust the zoom and brightness via the Action App recording screen menu.
5. Press the red circle to start recording.
6. Allow the camera to continue recording until the end of the game.
7. When the game is over, press the red square to stop recording.

You can open the app and see:

• When recording is in progress
• Available recording time left (storage)
• Battery status
• Camera’s field of view and direction in the Live-View

Power LED:
Yellow – device is starting up
Static Green – device is on
Breathing Green – charging
Blinking Red – low battery
Static Green – fully charged

Recording LED:
Blank – not recording
Static Red – recording

Network Connectivity LED:
Static Blue – connected
Blinking Blue – uploading
Blinking Purple – camera is updating

1. Launch the Action App and connect to you camera
2. Go to the recording screen
3. Press the Settings icon at the top right corner of the screen
4. Choose the Format Storage option
5. Confirm your choice

Air
Check this video to learn more

1. Launch the Control App and connect to your camera
2. Tap on the three-dot menu of the selected event
3. Click on Edit Details
4. Select the Remove audio from the recording option
5. Press the Save button

Action/GoPro

1. Launch the Pixellot Uploader and log in at your account
2. Follow the Pixellot Uploader instructions and select the video for the upload
3. In the Event Details menu, select the Disable audio option.

Not at this time. An Air camera, Action camera or GoPro 7, 8, 9 or 10 is required.

Air

1. Launch the Control App and connect to your camera
2. Go to the Recording screen
3. The time listed near the SD card icon indicates the remained recording time on the camera storage

Action

1. Launch the Action App and connect to your camera
2. Go to the Recording screen
3. The time listed near the SD card icon indicates the remained recording time on the camera storage

The GoPro can be used to film basketball, volleyball, ice hockey, baseball and softball games.

You can use either the Action or GoPro to record baseball games.

Yes! we support all sports levels.