SUPPORT CENTER
Or, choose a camera to quickly find the help you need.
FAQ
Moments are created automatically by our technology.
Moments are suggested game tags marked on the event timeline.
Moments can be created automatically by our AI technology (for selected sports) or manually created by anyone on your team with the You App. These moments can be seen by anyone invited to your team. Highlight reels can also be created from these moments.
1. You can create highlight clips directly from the tracking version of the video using the You App. To start clipping, enter the landscape mode while playing the video. You will see the scissors icon; use it to start clipping. Then just follow the instructions on the screen. Once the clipping is finished, it takes a few minutes for the clip to generate. It will then appear in the My Album section. All clips made in You App will also show up in the My Videos section on the web portal.
2. You can create a highlight clip out of your moments. Select one, several, or all moments in your moments reel and click on the Create Clip button that will appear for you. Clip creation may take from 2 to 5 minutes depending on how many moments are in it. While the clip is being created, you will see it marked “Clip creation in progress” in your My Album section. Once the clip is ready, you will be notified about it.
1. You can create highlight clips directly from the tracking version of the video using the You App. To start clipping, enter the landscape mode while playing the video. You will see the scissors icon on the right side; use it to start clipping. Then just follow the instructions on the screen. Once the clipping is finished, it takes a few minutes for the clip to generate. Once it’s finished, it will appear in your My Album section. All clips created in You App will show up in the My Videos section on the web portal.
2. You can create a highlight clip out of your moments. Select one, several, or all moments in your moments reel and click the Create Clip button that appears upon selection. Clip creation may take from 2 to 5 minutes, depending on how many moments are in it. While the clip is being created, you will see it marked “Clip creation in progress” in your Album section. Once the clip is ready, you will be notified about it.
3. You can also create a highlight clip from the moments in the My Videos section of the web portal. Choose moments that you want to unite into a clip and press the Create Clip button. Wait a few minutes and the created clip will appear in the Clip section for you.
Highlights are individually created in the You App. These highlights can only be seen by the individual who created them. The rest of the team can’t see them.
Moments are suggested game tags marked on the event timeline.
Moments can be created automatically by our AI technology (for selected sports) or manually created by anyone on your team with the You App. These moments can be seen by anyone invited to your team. Highlight reels can also be created from these moments.
Moments are suggested game tags marked on the event timeline.
Moments can be created automatically by our AI technology (for selected sports) or manually created by anyone on your team with the You App. These moments can be seen by anyone invited to your team. Highlight reels can also be created from these moments.
