GoPro Support Center

If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.

Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.

Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:

• Place the camera in a high enough place above the player’s height
• Be at a distance that will enable to capture the whole court

Guidelines for choosing the right mounting gear:

• If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
• If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.

In some cases you can mount on a distant fence, a friction arm may be an ideal choice

Make sure you have inserted the battery and microSD, and turned it on. Charge if needed (use a standard USB phone/another charger)

Games must first be uploaded to Pixellot’s Uploader tool before you’re able to cut clips and share with others. Once they’re uploaded you can view them from two places.

1. Your custom web-viewer website
   • Your custom web-viewer is a direct website link to view games and highlights from a web browser. You will get a link after you’ve uploaded your first game. If you have uploaded your game and have not received a link, please contact support.
2. The Pixellot You Mobile App

.

Open the mobile app, select the game you want to create a clip for, view the game in full screen by tilting the screen, and clip using the “scissors” icon.

Make sure that you have placed the correct adapter on the camera. Also, see that you correctly placed the adapter on the battery pack.

Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever. Here is an example:

• Photek 3-Section Folding Light Stand (10′)

Verify that the battery pack is charged/turned on and Check/replace the cable.

Sometimes the data cable does not charge the camera.

Sometimes the data cable gets the camera confused as if it is connected to a PC.

If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.

Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.

Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:

• Place the camera in a high enough place above the player’s height
• Be at a distance that will enable to capture the whole court

Guidelines for choosing the right mounting gear:

• If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
• If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.

In some cases you can mount on a distant fence, a friction arm may be an ideal choice

Make sure you have inserted the battery and microSD, and turned it on. Charge if needed (use a standard USB phone/another charger)

Games must first be uploaded to Pixellot’s Uploader tool before you’re able to cut clips and share with others. Once they’re uploaded you can view them from two places.

1. Your custom web-viewer website
   • Your custom web-viewer is a direct website link to view games and highlights from a web browser. You will get a link after you’ve uploaded your first game. If you have uploaded your game and have not received a link, please contact support.
2. The Pixellot You Mobile App

.

Open the mobile app, select the game you want to create a clip for, view the game in full screen by tilting the screen, and clip using the “scissors” icon.

Make sure that you have placed the correct adapter on the camera. Also, see that you correctly placed the adapter on the battery pack.

Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever. Here is an example:

• Photek 3-Section Folding Light Stand (10′)

Verify that the battery pack is charged/turned on and Check/replace the cable.

Sometimes the data cable does not charge the camera.

Sometimes the data cable gets the camera confused as if it is connected to a PC.