Pixellot Air Support Center
Choose your category or search for answers
FAQ
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
Pixellot Air Equipment & Preparations
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
Recording
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
Control App
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
Video Uploading
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
Viewing & Sharing
If you have purchased the Pixellot Action starter kit, you should have a versatile mounting mast/tripod, that should cover your needs in most situations.
Watch our assembly guide for instructions and clarifications on using your starter kit mounting gear.
Alternatively, you can use any other relevant mounting gear. The adequate gear depends mainly on your venue type. For ideal recording, you need to:
- Place the camera in a high enough place above the player’s height
- Be at a distance that will enable to capture the whole court
Guidelines for choosing the right mounting gear:
- If your venue has a Gallery/Bleaches/elevated seating area, you can use a short mast, tripod, or friction arm.
- If you are mounting the camera close to the court’s line, or at the field level, use a stand/mast that can get up to at least 10 feet.
In some cases you can mount on a distant fence, a friction arm may be an ideal choice
Verify that the battery pack is charged/turned on and Check/replace the cable.
Sometimes the data cable does not charge the camera.
Sometimes the data cable gets the camera confused as if it is connected to a PC.
When recording, the camera must stay in one position the whole game and have enough battery to last a full game, or more, depending on if your at a tournament.
We suggest the following equipment.
Links to Recommended Equipment
Tripod – REQUIRED TO FILM
Tall / Heavy Duty Tripod
Friction Grip Arm: for versatile placement on fences, poles, chairs etcÂ
External Battery Pack
SD Cards
For GoPro cameras, you will also need an SD USB reader, like:
In general you need the following components
- Wide angle, 4K action cam
- Storage card for your cam, usually microSD
- Mounting gear suitable for your venue
- Battery pack, to support a few hours of recording time
Make sure that you have placed the correct adapter on the camera. Also see that you correctly placed the adapter on the battery pack.
With GoPro hero 7 or GoPro hero 8, best to remove the internal battery from the camera when using an external power source.
This will also help the camera to less heat up.
Some tripods have a mounting platform that needs to be disconnected from the tripod, by pulling a dedicated lever.
