Pixellot Action Support Center
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First time users? Be sure to check our Starter Guide
FAQ
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
Equipment & Preparations
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
Recording
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
Control App
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
Video Uploading
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
Viewing & Sharing
This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.
Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.
NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.
PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)
