This may be due to poor lighting at the venue.
First, try adjusting the brightness slider at the bottom of the screen. Move the slider to the far right to brighten the video.
The second option, enable the Low-Light Mode Setting.
To access the setting:
- Open the Pixellot Control app.
- Open the recording screen.
- Select the gear icon at the bottom right labeled “Settings”.
- Turn on the “Low-Light Mode” using the button on the far right. After selecting it, the setting should be labeled as “On”.